TMV delivers quality learning outcomes for hospitality and tourism businesses. Here are some examples of how teams from various businesses can improve their skills, knowledge and attitudes:
- hole-in-the-wall coffee shops improving their espresso skills
- cafes and restaurants delivering consistent food service
- pubs, hotels and taverns pouring the perfect beer
- wineries and wine bars engaging with educated customers
- nightclubs and cocktail bars keeping up with latest trends
- motels and backpacker hostels servicing rooms quickly and efficiently
- resorts and theme park understanding how to sell the experience
- convention centres making every delegate feel important
- casinos providing fun for adults in a safe environment
- emotional intelligence coaching for advanced managerial skills
The service industries sector now has an opportunity to engage with up to date learning material, across all revenue centres and to share feedback and information with a like-minded community. Let’s bring back professional pride into our teams, our venues and our industry.
Increased knowledge, employee empowerment and customer engagement leads to a loyal following and increased profits.
Join our community so that your venue can build its own community!
Improving Customer Engagement
Strengthening Patron Loyalty
We are committed to building an online community and raising professional pride in the service industry .
We are continually sourcing new material to assist with developing the skills. knowledge and attitude of teams across hospitality, tourism and leisure venues.
We are always willing to engage with the TMV community and welcome suggestions and submissions for improved content.
We will encourage people to embrace Hospitality, Tourism and Leisure Industry positions as a fulfilling and professional career choice.